Effective Date: June 12, 2025
At Excess Pallet Liquidation, protecting our customers and business from fraudulent activity is a top priority. To ensure a safe and secure shopping experience, we have implemented the following fraud prevention measures:
1. Order Verification
- We reserve the right to verify the identity of any customer and the validity of any order before processing or shipping.
- Verification may include contacting the customer by phone or email, and requesting additional information or documentation.
2. Payment Security
- All payments are processed through secure, encrypted gateways to protect your financial information.
- We do not store sensitive payment data on our servers.
3. Suspicious Activity Monitoring
- Orders exhibiting unusual activity, such as multiple large purchases, mismatched billing and shipping addresses, or high-risk locations, may be flagged for review.
- We may place holds or cancel orders suspected of fraud.
4. Chargebacks and Disputes
- We encourage customers to contact us directly to resolve any issues before initiating chargebacks or disputes.
- Unauthorized chargebacks may result in account suspension, refusal of future orders, or legal action.
5. Reporting Fraud
- If you believe you have encountered fraudulent activity related to our store, please contact us immediately.
6. Contact Information
Excess Pallet Liquidation
San Diego, CA
Email: sales@excesspallet.com
Phone: +1 (812) 509-5450
