At Excess Pallet Liquidation, we strive to make your purchasing experience fast, secure, and seamless. Please review the key details below to understand how your order is processed.
1. Order Confirmation
- After placing your order, you’ll receive a confirmation email with your order number and a summary of your purchase.
- If you do not see this email within 15 minutes, please check your spam or junk folder.
2. Order Processing
- All orders are processed within 1–3 business days.
- Larger orders, such as truckloads, may require additional handling time.
- Orders placed on weekends or holidays will begin processing the next business day.
3. Shipping & Tracking
- Once your order ships, we’ll send a shipping confirmation email that includes your tracking number.
- We ship via USPS, UPS, FedEx, DHL, and trusted freight carriers depending on your order type.
- International shipping is available worldwide.
4. Accepted Payment Methods
We offer a wide range of secure and flexible payment options:
- Credit & Debit Cards (Visa, Mastercard, AmEx, Discover)
- PayPal
- Apple Pay
- Google Pay
- Zelle – Fast, no-fee bank-to-bank transfers
- Bitcoin (BTC) – Get 20% off using coupon code BTC20OFF
- USDT (ERC-20) – Stable and fast crypto payment option
💰 Crypto Payments Bonus: Pay with Bitcoin or USDT (ERC-20) and save 20% instantly using promo code BTC20OFF at checkout.
5. Invoices & Receipts
- Your digital receipt is included in your order confirmation email.
- For PDF invoices or business documentation, simply contact our support team.
6. Order Support
If you need to modify or report an issue with your order:
- Contact us within 24 hours of delivery
- Include your order number, a description of the issue, and any supporting photos or videos
7. Contact Us
For assistance or any questions related to your order:
Excess Pallet Liquidation
San Diego, CA
Email: support@excesspallet.com
Phone: +1 (812) 509-5450
