At Excess Pallet Liquidation, we make it easy to stay updated on your shipment status. Once your order is placed, you’ll receive timely tracking updates until your pallet or truckload is delivered.
1. Order Confirmation
- After placing your order, you will receive a confirmation email with your order number and details.
- Please retain this email for reference.
2. Shipment Notification
- Once your order has shipped, we’ll send you a second email with your tracking number and a link to monitor your delivery in real-time.
- Tracking is provided for all shipments via USPS, UPS, FedEx, or DHL, depending on your order size and location.
3. How to Track Your Order
You can track your order using one of the following methods:
- Click the tracking link in your shipment confirmation email
- Visit the carrier’s website (e.g., UPS, FedEx, USPS, or DHL) and enter your tracking number
- Or contact us directly if you need help locating your shipment
4. Shipping Timeline
- Most orders arrive within 3–10 business days in the U.S., depending on your location and selected carrier.
- International orders may take longer and are subject to customs clearance.
5. Need Assistance?
If you haven’t received your tracking information within 3 business days of placing your order, or if you encounter issues with your delivery, please contact us:
Excess Pallet Liquidation
San Diego, CA
Email: support@excesspallet.com
Phone: +1 (812) 509-5450
